Support
Support
Contact Details
Our technical support staff are ready to help you with any problem you might have when using our products or services.
We can assist you through phone, email or fax, as well as set-up remote support troubleshooting sessions.
All software customers up-to-date with maintenance payments can access our support helpline:
- Hours: 9:00-17:30 GMT (UK)
- Phone: +44 (20) 7451 9980 (UK)
- Fax: +44 (20) 7451 9989 (UK)
- Email: support@exprodat.com - note that email correspondence is best accompanied by a System Support File and a relevant screen shot describing the nature of the issue. You should receive an automated confirmation of any email sent to the above address. If you do not please try again or use our Contact Us form.
User Resources
FAQs
See if your issue has already been resolved by viewing our Frequently Asked Questions.
Team-GIS Installation
Installation instructions for Team-GIS software: ArcGIS 9 releases - ArcGIS 10 releases
Multimedia Resorces
You can find additional resources for our software at our Multimedia Resources website.
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