Support

Contact Details

Our technical support staff are ready to help you with any problem you might have when using our products or services. 

We can assist you through phone, email or fax, as well as set-up remote support troubleshooting sessions.

All software customers up-to-date with maintenance payments can access our support helpline:

• Hours: 9:00-17:30 GMT (UK)
• Phone: +44 (20) 7031 8172 (UK)
• Fax: +44 (20) 7031 8101 (UK)
• Email: support@exprodat.com - note that email correspondence is best accompanied by a System Support File and a relevant screen shot describing the nature of the issue. You should receive an automated confirmation of any email sent to the above address. If you do not please try again or use our Contact Us form.

User Resources

FAQs

See if your issue has already been resolved by viewing our Frequently Asked Questions.

Team-GIS Installation

Installation instructions for Team-GIS software: ArcGIS 9 releases - ArcGIS 10 releases

Multimedia Resorces

You can find additional resources for our software at our Multimedia Resources website.

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